True/False
Indicate whether the statement is true or
false.
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1.
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It is acceptable to use extensions on chemically damaged hair.
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2.
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During the consultation, it is not necessary to ask potential clients how often
they trim their hair.
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3.
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A style with soft fringes around the forehead could be recommended for a
pear-shaped facial structure.
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4.
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The stylist’s goal is to help the client select a natural style that
complements the client’s facial structure.
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5.
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Full or partial bangs will help minimize a flat or wide nose.
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6.
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Effective communication enhances the client’s salon experience and his or
her willingness to return for future services.
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7.
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If you want to find more information on silicones, a searchable key term would
be cones.
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8.
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A face that is wide across the cheekbones can be described as
oval-shaped.
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9.
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A client with a round-shaped face would have a full chin and oval
hairline.
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Multiple Choice
Identify the choice that best completes the statement or answers
the question.
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1.
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Effective _____ skills build trust, clarity, and lasting relationships.
a. | professional communication | c. | technical | b. | artistic | d. | writing |
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2.
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When a client chooses a hairstyle, the natural stylist will make sure it
complements the client’s _____ structure.
a. | clothing | c. | body | b. | facial | d. | hair |
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3.
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Considered the ideal facial type, the _____-shaped face is slightly wider at the
forehead than at the chin.
a. | square | c. | oval | b. | round | d. | wide |
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4.
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A client with a(n) _____-shaped face may want to consider an updo style that
will lengthen the face.
a. | oval | c. | diamond | b. | square | d. | round |
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5.
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_____-shaped faces are wide across the cheekbones but narrow at the forehead and
chin.
a. | Diamond | c. | Long | b. | Oval | d. | Round |
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6.
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A style with partial bangs that frame the face may be considered with a client
who has a(n) _____ -shaped face.
a. | round | c. | diamond | b. | heart | d. | oval |
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7.
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If your client has a(n)_____-shaped face and wants braids, the braids must not
be long.
a. | oval | c. | oblong | b. | square | d. | diamond |
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8.
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By looking at your client while he or she is talking to you, you are
demonstrating that you are _____.
a. | sincere | c. | honest | b. | dedicated | d. | an active
listener |
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9.
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Using conditioner to shampoo hair is called _____.
a. | big chop | c. | co-washing | b. | cones | d. | plopping |
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10.
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A person who is constantly buying hair products is known as a _____.
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11.
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What question would you ask a client who wants to undergo the “big
chop”?
a. | What are your styling abilities? | b. | Are you ready to see yourself with short
hair? | c. | How would you describe your natural hair texture? | d. | What fibers are you
interested in using? |
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12.
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Determining a client’s _____ helps when offering styling options such as
one that may not need a lot of preparation time.
a. | transitioning period | c. | lifestyle | b. | relaxation method | d. | sleep cycle |
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13.
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To determine _____, separate the hair at the scalp and look at curl/coil
patterns.
a. | follicle strength | c. | natural hair color | b. | scalp condition | d. | hair texture |
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14.
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Hearing what the client is saying and then repeating it back is called
_____.
a. | reflective listening | c. | echoing | b. | active listening | d. | effective
communication |
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15.
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Understanding a client’s _____ history helps the natural stylist determine
the appropriate product to use to repair the damaged hair.
a. | dieting | c. | workout | b. | chemical treatment | d. | haircut |
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16.
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When the hair strand’s _____ becomes damaged by chemicals or extreme heat,
hair becomes fragile.
a. | cuticle | c. | keratin | b. | protein | d. | matrix |
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17.
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Extreme heat from a _____ should not be used on hair that is in
transition.
a. | diffuser blowdryer | c. | curling iron | b. | flat iron | d. | keratin wrap |
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18.
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During the scalp and hair analysis, any areas where hair is damaged or thin
should be noted _____.
a. | with the client’s physician | b. | and sent to the client’s
dermatologist | c. | on the client’s profile card | d. | and sent to the client in a postconsultation
e-mail |
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19.
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Avoid ____ when styling hair on a client with an oblong-shaped facial structure,
as they add length to an already long and narrow face..
a. | side parts | c. | medium-length braids | b. | soft partial bangs | d. | middle parts |
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20.
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The role of the stylist is to help the client select a style that will _____ the
client’s positive features.
a. | downplay | c. | negate | b. | camouflage | d. | affirm |
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21.
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What does dusting mean?
a. | Finishing a service with talcum powder. | b. | Cleaning hair with a
dry shampoo. | c. | Applying a gel-based spray to set textures. | d. | Trimming as little
hair as possible. |
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22.
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_____ is where paper towels are used to quickly dry curly hair.
a. | Plopping | c. | Dusting | b. | Mopping | d. | Twisting out |
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23.
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A client who has decided to wear braids feels that her ears are too large. Which
of the following would you recommend to achieve the client’s goal?
a. | Away from the face | c. | Once braided, create an updo | b. | Close to the
face | d. | Suggest locs instead
of braids |
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24.
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Which of the following should be avoided if your client has a damaged
hairline?
a. | Updos | c. | Parts along the hairline | b. | Fullness around the
face | d. | Curls |
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25.
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During the _____ portion of the consultation, the natural stylist will learn the
client’s ideal image and style preferences by looking through magazines or any other form of
media available.
a. | hair analysis | c. | client form review | b. | scalp analysis | d. | show and tell |
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26.
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A style with full curls will help balance and frame a(n) _____ face.
a. | oval | c. | square | b. | round | d. | oblong |
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27.
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Which of the following would be part of a style recommended for a client with a
heart-shaped face?
a. | Updo | c. | Wispy or partial bangs | b. | Full bangs | d. | Middle part |
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28.
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If your client has _____, recommend a style that will frame the
cheekbones.
a. | narrow cheekbones | c. | a narrow chin | b. | a wide forehead | d. | a wide jawline |
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29.
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Small, hollow cheekbones are a trait of a(n) _____-shaped face.
a. | oblong | c. | pear | b. | oval | d. | round |
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30.
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The potential client should be _____ before the consultation begins.
a. | offered a refreshment or magazine | b. | seated in front of a mirror | c. | wrapped in a salon
cape | d. | seated at a table |
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Completion
Complete each statement.
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1.
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If you have created a _____ of your work, the client has an opportunity to see
what styles you can perform.
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2.
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To enhance communication and understanding of the client’s goal, the
stylist should visit Internet websites and/or ______ dedicated to the natural hair industry.
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3.
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Co wash and ____ have the same meaning: Conditioner is used to shampoo the
hair.
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4.
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Long-term use of direct heat on hair may reduce the hair’s _____.
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5.
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If a client has a problematic history with synthetic extensions, a natural
stylist may recommend extensions made with _____.
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6.
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In effective _____, information is successfully shared.
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7.
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The natural stylist tries to gather from the client as much information as
possible during the _____.
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8.
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Even though salon processes remain the same, hair reacts differently according
to its _____.
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9.
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A few steps of a(n) _____ would be a co wash, followed by leave-in conditioner,
hand-styling of the curl, and air-drying of the hair.
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10.
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The _____ is slightly wider than the chin in an oval-shaped face.
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