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Educators ch.13

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 
Beauty industry graduates make the transition from school to work more easily because of:
a.
better educators in the field.
b.
the practical training received in the student salon.
c.
a more supportive environment.
d.
stricter regulatory agency guidelines in the student salon.
 

 2. 
The more revenue generated from the school’s student salon:
a.
the less the cost of tuition.
b.
the less the salaries of the staff.
c.
the less the cost of supplies.
d.
the more the revenue needed to meet expenses.
 

 3. 
The students’ success in the student salon will determine:
a.
how they will function as salon owners.
b.
how they will function as master educators.
c.
their level of success throughout the industry.
d.
their entry-level of success in their first place of employment.
 

 4. 
For optimum profit, 25 percent of the overall operating income should come from:
a.
tuition.
b.
retail sales.
c.
student salon revenue.
d.
financial supporters.
 

 5. 
When in the process of helping someone achieve important life goals, the master educator will teach the student to use:
a.
meditation and visualization.
b.
positive self-suggestion and visualization.
c.
hypnosis and prayer.
d.
positive self-suggestion and reiki.
 

 6. 
The ability to work together toward a common vision or organizational objectives is:
a.
teamwork.
b.
group work.
c.
camaraderie.
d.
cooperation.
 

 7. 
For team members to succeed it is necessary for all members to:
a.
be gracious.
b.
understand their team’s role.
c.
smile a lot.
d.
understand their individual role.
 

 8. 
The team should regularly survey the school from the front door to the back door to look for safety, cleanliness, and comfort so that:
a.
the students can clutter it up again.
b.
the atmosphere is inviting for clients and all staff.
c.
the regulatory agency will notice.
d.
the owner does not have to do it all the time.
 

 9. 
A student salon that is unkempt and dirty will:
a.
not have any effect on the public.
b.
reflect badly on the school.
c.
make the students feel good about themselves.
d.
keep the teachers in high regard.
 

 10. 
The link between the client and the school and the public and the school is the:
a.
administrator.
b.
public relations person.
c.
receptionist.
d.
school supervisor.
 

 11. 
Steps should be taken automatically to correct any minor image concern that needs improvement by the:
a.
entire team.
b.
administration.
c.
cleaning crew.
d.
students.
 

 12. 
The master educator will ensure that all students understand the importance of obtaining the client’s:
a.
signature on the release statement prior to the service.
b.
payment before the services are rendered.
c.
signature on the release statement prior to the service.
d.
signature on the check.
 

 13. 
Analysis notes, predisposition test results, strand test and whole head results (applicable for chemical services), timing, and suggestions for the next appointment are found on the:
a.
client intake form.
b.
client census.
c.
client analysis and consultation form.
d.
registration.
 

 14. 
The student assigned to the dispensary for the day would be responsible for checking the appointment book and:
a.
taking care of the reception desk and its responsibilities.
b.
taking care of all the laundry for the day.
c.
running errands to the beauty supply store for the weekly supplies.
d.
pulling the applicable client record forms for each client.
 

 15. 
The most critical part of operating a successful student salon is:
a.
how clients are handled from the time they enter until they depart.
b.
the amount of retail sales each day.
c.
the amount of clients serviced in the salon each day.
d.
how the students are trained in the clinic.
 

 16. 
Master educators will monitor student appearance:
a.
daily.
b.
biweekly.
c.
weekly.
d.
monthly.
 

 17. 
The master educator will teach students that the main ingredient of success is a willingness to:
a.
be cooperative.
b.
project humor.
c.
work hard.
d.
be creative.
 

 18. 
The master educator will encourage the student to understand the wishes of the client before beginning any service; thus, students need to employ:
a.
effective listening skills.
b.
nonverbal communication skills.
c.
communication skills.
d.
record-keeping skills.
 

 19. 
Students should introduce clients to other students, especially:
a.
when the teacher is around.
b.
if the client is very quiet.
c.
when there is a lull in the conversation.
d.
those specializing in other disciplines.
 

 20. 
When taking a new client on a tour of the student salon:
a.
keep the tour brief.
b.
just show the client to the restroom.
c.
take your time with the tour.
d.
show each classroom and educator.
 

 21. 
A card or note sent to the client as a simple reminder that it’s time for a follow-up service and suggesting a date and time for the service is referred to as a:
a.
dye and perm reminder card.
b.
chemical service reminder note.
c.
touch-up and curl reminder card.
d.
perm and color reminder note.
 

 22. 
Students who have advanced to the student salon should have taken and passed a TASK, which is:
a.
a list of duties to be accomplished that day.
b.
Technical Assessment of Skills and Knowledge.
c.
a list of duties to be accomplished that week.
d.
Technique And Skill Training and Knowledge.
 

 23. 
Three key elements a master educator looks for in zone teaching are:
a.
safety, client comfort, and teaching.
b.
safety, formulation, and product choice.
c.
satisfaction, client comfort, and payment method.
d.
cleanliness, formulation, and product choice.
 

 24. 
When supervising multiple students at one time, master educators will:
a.
assess details of a student’s procedure as they walk by.
b.
know when a student can begin a procedure on his own.
c.
correct mistakes in processes before they cause damage.
d.
all of the above.
 

 25. 
When performing demonstrations, master educators will:
a.
use a student’s tools and equipment.
b.
have their own kit of implements ready and available.
c.
go to the dispensary and gather what is needed.
d.
pull together the tools and implements from the “lost and found” drawer in the reception area.
 



 
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