Beauty and wellness is at heart a ______ industry.

Which of the following would LEAST be considered a life skill?

Self-esteem is based on ______.

Why is a mission statement important?

The mission statement often becomes the ______ of an organization.

______ is the identification of long-term and short-term goals.

Which of the following is the BEST example of a long-term goal?

Why is it important to break up your long-term goals into smaller pieces?

Why should one NOT neglect physical activity?

To realize the greatest benefits education can provide, beauty professionals should commit themselves to all but which of the following?

How can mnemonics be used as a learning tool to help you with your studies?

Which of the following BEST defines ethics?

Which of the following qualities should you embody in order to be considered an ethical person?

Why is it important to practice diplomacy in your career in beauty and wellness?

An individual’s personality is the sum of their ______.

Chandra is studying to have a career in beauty and wellness. Which of the following should she NOT do to make sure she carries with her the necessary life skills to be successful?

David is studying for a career in beauty and wellness. Which of the following will David need to achieve self-actualization?

Because we know that Sheila has written down the purpose and values by which she wishes her business to work and function, we know that she has done which of the following?

Kendra has just finished her company’s mission statement. Which of the following is now TRUE?

Jay is having difficulty managing his beauty and wellness business because his personal life requires more flexibility than his business allows. He continually has time conflicts between the two. On which of the following must Jay work to run things more smoothly at work and at home?

Narina is nervous about being a first-time student going into a career in beauty and wellness. Which of the following tips should she NOT take if she wants to increase her chances of success in her studies?

Harvinder has mastered his study habits. He knows that, for the exam tomorrow, he will be able to recall the rules of “attentiveness, creativity, and excellence” by remembering “ACE.” Which of the following has Harvinder employed in his studies?

Because Yolanda always adheres to providing skilled and competent service to her customers, to honesty and courteousness, to confidentiality, to keeping up with new techniques, and to giving accurate information about the treatments and products she offers, she has done which of the following?

Mohamed has, in all 17 years of running his beauty and wellness business, remained tactful in dealing with different types of customers and clients. He makes it a point to deliver truth, even when critical or difficult, but always does so in the kindest way possible. What has Mohamed been able to maintain over his 17 years in business?

Jacquie is feeling overwhelmed. She has just been told that her work is subpar compared with that of other students in her class, and she is facing a major project she must turn in to the instructor by the end of next week. What she is really feeling is a lack of inner strength and confidence. She knows that to turn the corner in this class and impress her instructor, she must overcome these feelings. You are Jacquie’s close friend. Which of the following would you do for her?

Ignacio thought he had run his business perfectly. He had carefully and thoroughly written down the purpose and values by which his business would operate; he had always treated his customers, clients, and employees with the utmost respect and dignity; he had managed his personal time and the time devoted to his business perfectly; and he had made certain he and his business embodied self-care, integrity, discretion, and effective communication. In addition to all of this, he was in constant pursuit of setting specific and thoughtful goals for the next business day and the week ahead. Knowing all of this, which of the following would be the MOST LIKELY reason Ignacio’s beauty and wellness business failed after just two years?

Which of the following does NOT define you as a professional and should NOT be considered one of your most valuable assets?

Clients rely on beauty professionals to ______ and be ______.

Which of the following BEST describes your professional image?

If you asked five different people to define professionalism, you would likely ______.

Which of the following is TRUE of the qualities that demonstrate professionalism?

When it comes to your professional image, keep the ______ rule in mind.

Being well groomed advertises a professional’s ______ their industry.

Which of the following is NOT part of personal grooming?

One of the greatest challenges you will encounter as a beauty professional is the ______.

Which of the following is NOT one of the image enhancers named in the text?

Your ______ is a personal calling card where you display your talents and work so that potential employers can evaluate your professional skills.

Think of your portfolio as a(n) ______ for potential clients and employers that allows them to evaluate your professional skills and technical artistry.

Which of the following should NOT be a part of a powerful online or printed portfolio?

Social media websites, including photo-sharing sites, can quickly diminish a person’s reputation if ______ is neglected.

You should avoid all EXCEPT which of the following in order to prevent costly mistakes in your social media venues?

Joaquin is working as a beauty professional in a small establishment. Joaquin’s boss recently told him that he should have a thorough understanding of professional image. When Joaquin asked why, what did his boss most likely tell him?

Ignacio is studying for a career in beauty and wellness. He knows that the impression he projects through his outward appearance along with his conduct in the workplace will be vitally important to his success in this field, so he is going to work on this. What, exactly, will Ignacio be working on?

Harrison is well aware that in his profession as a beauty pro, his professional image means everything. He knows that every potential client he consults with will form very quick impressions of him almost immediately. How many impressions is he apt to make on potential clients and in how much time?

Marina is admired by everyone at her workplace because of her daily maintenance of cleanliness and good healthful habits. What, specifically, is it about Marina that her coworkers admire?

Henry has been a beauty pro for nearly seven years. He focuses on his soft skills, customer service, and time management every single day he is at the shop. Which of the following is Henry most likely trying to enhance?

Harvinder is admired by the rest the staff for his pristine, polished, and professional-looking social media pages that he has set up to enhance his image as a beauty pro and to attract new clients. Given that Harvinder’s social media pages and walls are the envy of his colleagues, which of the following would someone be MOST likely to find on them?

Zoey has been told one too many times that she needs to work on her professional image. This is getting her down and is further adversely affecting her work. You are Zoey’s coworker and close friend. You know quite well that Zoey has been working hard in many different ways to improve her professional image. Knowing that she can only work on so many things, which of the following would you advise her to no longer focus so much on?

David is very concerned that his clients and coworkers are reacting toward him in a negative way. He is not sure why and is desperate to find out. You are a coworker of David’s and one of his closest friends. You recently overheard two of  David’s clients talking about changing to a different professional because David’s fingernails are often not clean and his hair not well styled. In order to help your friend and also avoid offending him with specifics, how would you BEST advise David?

Kevin just started working at a new establishment. His boss has informed him that he emphasizes that all employees work hard to finely tune their soft skills while at work and in all their dealings with clients and potential clients. Kevin has no idea what his new boss means by this but is too embarrassed to admit it. As a coworker of Kevin’s, how can you BEST advise him to make sure he falls in line and adheres to the business’s policy?